![]() ![]() The ATD 4.6 product guide has also been updated on the Product Documentation site. ![]() Solution: The ATD 4.8 product guide provides the correct information. IMPORTANT: This recommendation is based on the Microsoft issue, documented in this article. The Office 2010 license is repeatedly lost and you're repeatedly prompted to activate Office. Solution: We do not recommend the combination of Windows 10 and Office 2010 as a VM. As a result, the Office Software Protection Platform Service has corrupt tokens.datand cache.dat in the sandbox VM snapshot. But, you've successfully activated Office in the Activate screen of the ATD manager, and correctly created the VM profile.Ĭause: The Office Software Protection Platform Service intervenes on your Office license while ATD creates VM profile and sandbox snapshots. Microsoft Office 2010 displays the Microsoft Office Activation wizard, and requires activation. Microsoft Windows 10 sandbox VM scans a sample. Issue: Microsoft Office 2010 loses activation on Microsoft Windows 10 VM after you create a VM profile. To apply this fix using a remote session, contact Technical Support. Workaround: Technical Support can address the API over a remote session. Issue: ATD manager doesn't list previous examples of the locally saved backup.Ĭause: The API for the list of previous backup files returns a malformed output. Issue: Migration from ATD 4.6.x to ATD 4.8.0 fails, and the process hangs (stops responding).Ĭause: During the migration to 4.6.0, you may have used the system msu, instead of the ATD 4.6.0 migration msu. For product documents, go to the Product Documentation portal. ![]()
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